You know, I've been an Apple user since 1986, but they are really starting to piss me off. Last week I paid $49 for a tech support call wherein their professional opinion on my problem was "I must have done something wrong". they did not resolve the issue, but a solution did emerge on maxfixit.com. Then tonight, Apple kicks off their 10:20-Midnight OS 10.2 party, and I was there at 10:20 "sharp", per their website instructions, and I did not get in. There were easily 100 people still ahead of me in line to get in the store when the cambridge police started turning people away. I didn't get any freebies, nothing except my name in a raffle. If I win a new mac, I don't think I'll be as pissed, but Windows XP and a nice 2.53 GHz athlon are looking pretty sweet to me right now... -Adam