Forum: Vue


Subject: That darn bug I reported half a year ago is still there...

HellBorn opened this issue on Aug 29, 2002 ยท 13 posts


sittingblue posted Thu, 29 August 2002 at 12:11 PM

I've had great success reporting bugs to e-on using their tech support forum. So there is a way to report bugs. I usually get a response in 36 hours.

Getting to the page where you contact a technician takes several steps:

From e-onsoftware's main page

Fill out the form and your there.

Here is a short-cut link of a search for 'wavefront'.

http://www.e-onsoftware.com/Support/SearchKnowledgeBase.php?superCategory=1&category=0&subCategory=0&categoryName=Support%7EVue+d%27Esprit+4%7Esolving+a+software+issue&chooseCategoryPage=TechSupport.php&searchCriterion=wavefront

The link to the contact technician page may not work. Several times I've had to go back to step 1 in order to get the process to work correctly.

Charles

Charles