Bug, you're right, except that Steve did say that security measures would be implemented in future products. The original Avatar Lab installer did have a few issues that have long since been fixed. The electronic Pro Pack package is secured in the same manner as Poser 5. I receive tech support emails and have seen no installation/registration issues. Further, I have seen no issues with Poser 5. I should also add that the registration process includes a grace period, which means you aren't stuck if you can't reach us immediately. Again, we are going out of our way to make this process just as painless as possible. And it's pretty danged painless. I also receive and act on piracy reports. I cannot speak for individual reports except to offer our sincerest thanks to everyone who tipped us off to theft. I can, however, say that the overall volume of piracy reports did not increase. Meantime, piracy remains one of our largest challenges. I am sorry that anyone feels betrayed. That said (removing my CL hat), I personally feel betrayed at having my hard work and that of people I care about rewarded by being stolen.