Nosfiratu opened this issue on Aug 30, 2002 ยท 222 posts
Cheers posted Fri, 30 August 2002 at 4:59 PM
Anthony said: "You may install Poser 3 times on one machine, 3 machines, or any combination thereof. My God, what about the fourth time? Actually, we have a couple of customers who for one reason or another have had to exceed 3 installations, usually due to upgrades, viruses, etc. What happens? A flag pops up saying "You have exceeded the maximum number of installations". You call Customer Service, verify your registration information, and get your installation counter reset. The whole process takes 90 seconds. Easy? Simple." Well it may only take 90 seconds, but from the UK that is a big wedge of cash on one phone call...besides if I'm only licensed to install it just 3 times, then the cost you will be charging me for the license is over priced IMHO! Have you not realised the hassle that your international customers will have to go through, if you have not put up a worldwide network of Customer Support Agents within every country? If you are as worried about your customers, as much as you say you are, then that is the type of customer support I expect! Too much hassle in my opinion :o( Cheers --------------------------------------- A Life? Cool! Where can I download one of those from? ---------------------------------------
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--------------- A life?! Cool!! Where do I download one of those?---------------