I can see how one would infer that I meant CL management made the promise. However, employees of a company making claims on the company's behalf are representatives of the company as a whole; which was the reason I chose to use the generic "CL" vs naming the individual. It is all a matter of how you read it. And, by no means is anyone holding anyone else "hostage"; well, not yet at least. ;0) At any rate, I think many people are willing to wait whatever time it will take for a response from CL regarding the issues that were presented. As stated, the post is intended as more of a gentle reminder that some issues need to be discussed amidst the flurry of other things that have been going on.