Movida...I know about that and it doesn't make me happy either. My health insurance is within a few dollars of my rent. It's a very frightening situation. First of all, Carolly, I have posted not one word in ANY of the threads here or anywhere else about the new scheme. So nobody has heard one complaint from me about calling up once or a thousand times or anything. Don't put me in the league of 'blue banshees' by association. Thank you very much. Secondly the pirates weren't as many or as skilled in the old days. If it were today the Sierra game would have been cracked immediately so no comparison could ever be made. Thirdly, counting the number of boxes in the container does not give you a figure for lost sales. It only gives you the number of boxes the pirates hope to sell. It doesn't tell you squat about how many of the boxes get into hands of people that would otherwise have purchased it legally. And there's the rub. This is where the estimates become fuzzy accounting. And the whole matter being in the hands of the insurance companies means we as customers no longer have a say in anything. The insurance companies don't give a hoot about customers of their customers which is something that should concern CL too. I understand perfectly, as do all of us, that CL needs to protect it's investment somehow. But I don't trust insurance companies to have a clue what would be the best way of doing it. I'm not saying the insurer says 'use this method'. They don't have to. All they have to do is approve of 'this method'. And pleasing/placating investors rather than customers has been the downfall of many companies.