Tony, normal you get direct download url via e-mail after we get confirm from paypal the same way that do SAM3D, cose pay pal don't use automatic e-mails after purchase we have to do this manual on this moment and almost with 24 hours service include also Free phone # for USA customers if you have any problems regarding orders , btw on every page you have all contact information. The other good side is that I don't wish to play with your credit cards information so this way it is more secure for you and also for me especially after PAYPAL is in good hands, but I work on and everything will coming in own time...:)