In defence of Curiouslabs and other companies. If a company charges your credit card they are supposed to send you the product. butt Poser 5 wasnt ready to ship until just last week. Curiouslabs web page does say 1-3 bussiness days to process orders, then they have a day to email you a tracking number or shipping details. so it is concevable that even if a credit card was charged, that it could take 4 days before you hear anything about when your product would be shipped to you. I think Curiouslabs is doing the best they can, they listened to their community and didn't charge what they were going to ($500). and it did say pre-order and get it when it shiped. I'm just excited to play with Poser 5, it's like xmas waiting for the morning when i get to open my presents. others have gotten theirs, and I know mine will show up soon. i have faith. sorry i started the thread, and hope it doesnt become a bash curiouslabs. MachineClaw