I agree with jjsemp on returning something. If a product doesn't do what the company says it'll do, I'll send it back. Period. If they don't like it, they can have a great time trying to pry the money out of my credit card company after I deny the charge. While Poser 5 is very disappointing to me so far, I still think it was worth the $129 I paid for it, simply for the zoom tool (could have been much better, tho), better library system, and easier-to-read dials. The hair's kinda nice, too. So I ain't sending it back (although I am keeping P4 on my system, which I didn't want to do). Hopefully the lockups and other problems will be fixed soon.