Forum: Poser - OFFICIAL


Subject: Response to Entropic (I just have to say this...)

Jackson opened this issue on Sep 12, 2002 ยท 42 posts


Kiera posted Thu, 12 September 2002 at 1:45 PM

Okay, I said I don't like to argue but I have to step in one last time because many of you missed (or ignored) some of my points.

Jackson:
It is difficult to swallow your point of view when you didn't even take the time to read the post you are bitching about.

Entropic never stated that program crashes are not bugs. But, if you are having problems with the renderer, that is more likely to be user error.

You didn't take the time to read and understand what Entropic had to say, nor, it seems, did you spend much time with the manual.

While bugs are not acceptable in any software, they are a fact of life. Bryce 5 crashes on me during every render. Poser 4 freezes on me several times a week. Photoshop 7 has crashed on me more than once.

I have had Mojoworld for over a week and still can't get any sort of a terrain on my planet. I have read the manual several times, posted to forums, and played endlessly with other people's planets. Clearly, I am not experienced enough to create what I have envisioned. I assume that this will come in time; just like my understanding of Poser 5 will come in time.

If the program hangs or crashes, no one is saying that you shouldn't post about it. But, it isn't a good idea to assume that it is a bug. For example, if you have a large number of splines in 3DS Max 4.2, add a cross-section and a surface (this is a pretty common routine), dramatic changes to either the threshold or the steps dial can easily crash the most powerful machines. But if you don't know why, then you assume it is a bug, when in fact, it is simply the software being too powerful for your machine. Similarly, there are options in Mojoworld that the manual clearly states are not really recommended for current machines. If it doesn't work, that doesn't necessarily mean it is a bug.

So, while all of these crahes may in fact be serious bugs, it is a good idea to write up a detailed bug report and submit it to Curious Labs with all of the information you can think of to help them track it down, so that other people will not suffer from the same problems. The software is out, buggy or not. Let's work together to improve it rather than posting endless frustrated rants about the software's problems in these forums.