Clearly, some of you have not been let in on the secret. Software companies could put out software that works. Sure, an app like P5, incorporating entirely new approaches and algorithms from several companies, is enormously complex. Testing that code on every type and configuration of machine, when hardware, operating systems, drivers, etc. change on an almost weekly basis is almost an impossible task. Almost being the key word. In truth, software companies, especially a small, specialized one like CL, could put out products that are completely bug-free. They don't because secretly, they hate you, and privately delight in your frustration.