I just emailed CL and asked them to cancel my order if it's still possible (it hasn't been shipped and my card hasn't been charged so I don't see why it wouldn't be) I'll buy the program once everyone and their grandmother aren't having a billion problems with it anymore. I am sure some of the problems have to do with the user rather than the program, but I've seen too many posts about problems that couldn't possibly be the user's fault. I am not paying $240 for frustration and tears...