Forum: Poser - OFFICIAL


Subject: CL. Courtesy Status Report Please

PabloS opened this issue on Sep 13, 2002 ยท 108 posts


casamerica posted Fri, 13 September 2002 at 4:15 PM

Jackson and Casamerica, my sincere apologies to you both, are having a very rough time, and this doesn't seem typical across the board, so there is some issue that is unique that we need to figure out. My hope is that they are also working are communicating with tech support so we can get copies of their bad files, details about the hardware, to try and figure out what the nature of their specific problems.<<< Kupa, no apology to me personally needed. I have to say though that many of the problems I have been experiencing are, in fact, being reported by others. They are just doing so in a more coherent and eloquent manner. Additionally, some of the problems I am experiencing - so as P5's refusal to render certain P4 created pz3s - are such that I cannot really send you the files. They contain materials that I purchased from the Marketplace, Daz and elsewhere and I cannot violate their trust. The problem with certain P5 meshes - the P5 business suit coat, for instance - has been reported by others and I will gladly send my copy of the mesh for you to check if it is somehow corrupted. I do not believe it is, however, I did a fresh install on a second machine. Same problem. One thing I have learned in the past four pretty much sleepless days is that the number and severity of crashes, freezes and lockups decline to a certain extent if I initiate my renders from the Pose room rather than elsewhere. I have read nowhere in the manual where this should make a difference, but it apparently does, at least from my POV. Also, and this may be reaching on my part, it just seems that there is a problem with compatibility with pz3s created in P4. Most of my initial testing was done with pz3s created in P4. I still have many of the same problems with original P5 scenes but to a much lesser extent it seems. Finally, am I disappointed? To be honest, yes. However, I was also the kid that was disappointed when the Flash Gordon raygun for Christmas really didn't dematerialize his little sister or the X-Ray glasses really didn't see through Miss Townsend's dress. I have never been one that believes we have to live with "buggy" software. I did not like the remarks from some who stated that the problems we were having were due to our "inexperience" or "inadequate" systems or expecting "too much on the first day." That was and is BS. I know that and I think you know that. There are issues here that disappoint me. I cannot deny that. But it is an imperfect universe. The one thing I know, however, is that you and the crew at Curious Labs are committed to Poser. And as I stated in another thread, I also know that you and your people are more than "just another company." Those sort of statements piss me off as much as the statements blaming P5 problems on the user. You are good people with good hearts. I have not stated that anyone should NOT buy Poser 5. I also stated that I am reserving my final verdict for awhile. You do that when you are dealing with good people. You give them a chance to fulfill their promise. You give them a chance to stand up if they happen to stumble. And contrary to those who state that you and your people are "just another company," I think you and your crew are good people. And I trust you and your people as much as this very, very scarred devil-dog trusts anyone. I've had a bit of fun the past few days and perhaps that fun was too much at your expense. For that, I think maybe I owe you an apology. It was actually an attempt to keep things from getting too damn sullen. I was aware of what you and your people had to go through these past few years to keep Poser in general and Poser 5 in particular alive. I guess I conveniently forgot that in my attempt to keep the mood one floor above doom and gloom among those of us with issues. Anyway, I ramble. Could be the Chez-Its... more likely the gin. I intend to continue to fight with Poser 5... except when the monitor of the system I have it installed on spins on its pedestal - that scares the hell outta me... for a couple of weeks until vacation time. And then nothing computer related goes with me as I spend a few weeks in my version of heaven on Earth - Scotland. Take care and be well. casamerica P.S. - Hey! Did you hear how smooth my registration went? ;-)