I understand protecting your product and profits, but when that protection becomes an irritation to the consumer, you have to wonder if you have lost another 10% of sales. If your solution doubles your loses reasons 1-5 are also doubled. That 10% to warez will remain the same. Anyone who works in relail will tell you that a shoplifter of the caliber equal to the caliber of the warez kids is going to steal from you no matter what protections you put up. If you recoup 1% you call it a great success. Is that +1% going to make up for the -19% you now have?