Hi guys I just want to go on record as saying that I have never...... ....seen any other company of a comparable nature get such consistently good reports and good publicity from satisfied customers. I broker items for sale with DAZ, and I can tell you that they treat their brokers as well as they treat their customers. DAZ understands the basic principle of selling. 'They are courteous and helpful and always go that extra mile to help you out and keep you happy' That's the basic principle. Do whatever it takes to make your customers happy. And if that includes refunds, replacements, e-mails, phone calls and a helluva lot of effort.... it's still worth it. mac