You know, it's funny... but I came here tonight to post almost exactly the same message! I had ordered Mimic when it first went on sale. But when it didn't show up, I contacted them and they made sure that it was taken care of. But it occurs to me that it's more than just support after the fact. They seem to do a lot to support and promote the community. Take for example, their weekly free model. These aren't crappy little things like most software/publishing companies pass out. They're all very wonderful items that later appear in their store, probably many of which they sell for less than what they could be charging. Thanks, DAZ, for everything that you do for us! Brian