Forum: Vue


Subject: Vue4 Warez copy

Rimkopf opened this issue on Sep 15, 2002 ยท 37 posts


Caroluk posted Mon, 16 September 2002 at 5:17 PM

I agree absolutely that we do not want to help people to use a stolen copy, but the fact is that there are people around who simply cannot understand a manual. I contribute to a number of graphics and photography things, and a lot of the questions that I see seem to me to be very adequately explained in the manual, but if I get a question like that to answer, I reply giving baby steps. To some people 'open the vue file in Vue' is a baffling instruction. They need 'go to the File menu, find open and click it, at the bottom of the page that opens click file' etc.etc.etc. To one person I once said 'load the image into PSP' and she could not make head or tail of it. It turned out she knew how to open a file, but did not understand I meant the same thing by load one. So even the words used which seem perfectly clear to one person can be confusing to another. If the manuals were crystal clear to everyone, we could probably do without forums.

In my tutorials I even put screenshots of the tools buttons, but I still get bewildered people emailing me because they have misunderstood something. One wrote to me protesting that my snowglobe tutorial made no sense. I forget how she arrived at her difficulty, but it hinged on the fact that she did not realize that the globe glass was transparent, and when I told her that she said I should have spelled out in the tut that the glass would be transparent. I had not realized when I wrote it that there would be anyone who would have any problem with the concept of transparent glass.

So don't jump to conclusions that someone has warez if they don't understand the handbook. Most handbooks assume a basic knowledge of things like loading, saving, clicking etc., but if someone sits down at their brand new computer - the first one they ever had - they let the cd autorun and got through the installation by accepting all the defaults. But reading in the manual that you should open a file from the cd to do a tutorial may be utterly baffling.

sig6.gif