I have been shown a possible reason why there is some confusion. Firstly I have been confused why people keep telling me that you don't need to get a new responde code if you format your main drive, while I have read it in their FAQ that you do need a new response code.

The reason for this confusion is pretty clear:

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What if I need to reinstall Poser 5?

Go ahead and reinstall. If you have not re-formatted your hard drive, you will not need to get a new key. Poser 5 will display the same Challenge Code unless you have changed your computers main hard drive or re-formatted it. Simply enter your original, saved Response Code. You will not need to unlock Poser 5 again or contact Curious Labs.

What if I reformat my hard drive?

The Challenge Code is stored on and based on your computers main hard drive. If you re-format your main drive, you will need to unlock Poser 5 again. If you are using the same hard drive you used before, Poser 5 will create the same Challenge Code as it did before. In this case, simply re-enter your saved Response Code. You will not need to contact Curious Labs unless you did not save your original Response Code.

The first one states that you will use the same Challenge Code unless you have changed your computer's main hard drive, or re-formatted. In which case you will need a new Response Code because your Chellenge Code has changed.

While the second one states that the same Challenge Code will be used as long as you don't replace your main hard drive. Therefore you will not need to contact Curious Labs to get a new response code

It would really be nice to know which is correct - has anyone seen any response from Curious Labs which gives indication which is the correct one?

WiNC