PointLady opened this issue on Sep 18, 2002 ยท 17 posts
PointLady posted Wed, 18 September 2002 at 3:43 AM
Fozzibear, It will be delivered to me Thursday (Australian time) don't you just love these time zones, it confuses the hell out of most in the Northern Hemisphere. The lady I spoke to at Skynet (Patsy) was extremely helpful, she tracked the whole mess down, and they deal with Airborne Express here, so she assured me, it was all fixed up now, I will get it in (my Thursday) morning - it has been arranged. She even asked about my dog's problem at the Vets, and was most concerned for me. I just feel it my dog had not had this problem, and I was concerned about being "out" for a time, the package would have arrived and I would not have been home at the time. It would have probably gone back to the Curious Labs as undeliverable if I had not of rang around to track its whereabouts. This whole process took an hour with several long distance phone calls, and at least they did offer to ring me back. I stressed out about my dog becoming sick, so decided to ring to find out when it may be delivered and would not have found out about this whole mess if he had not, and now will have to wait until Friday to find out if he will be OK or have to go back for further treatment. Cheers from DownUnder, Jan