Biker - yes and this is one of the reasons why it is being seen as faurd. Because the contact isn't presented until after you buy the product, and most people don't know that an EULA will be included. The thing is not all software companies use them - though a number are now. One game company put in their EULA that it is not their responablity to provide patches, even though they wrote the bloody thing. Many people returned the software because it was buggy, however most were told, "Sorry you opened it - you can't return it." Here in New Zealand we are kinda protected from this type of thing because we have a 7 day right of return if the product doesn't do what we expected it was supposed to do. However we have software companies, and businesses trying to revoke that against software (which I can understand a little bit why - but they should come to the party also and show us everything that is wrong with the program before we buy it :P) We also have a 30 day right of warrenty in New Zealand - so if we buy a program which isn't working correctly, we are in our right to return it and request it to be fixed, and if they can't they have to replace :) New Zealand is sweet in most cases, but I feel sorry for UK (who are starting to get harsher Copyright laws soon also) and US who are just really insane rules as it is :P WiNC