Forum: MarketPlace Customers


Subject: Problem with Product

Hisminky opened this issue on Sep 16, 2002 ยท 69 posts


Hisminky posted Thu, 19 September 2002 at 8:57 AM

Again, let me state that it isn't a problem with the TEXTURE resolution. The MAT pose file REFERENCES the E: drive on my machine. The E drive on my machine is a DVDROM, so when I get the DIALOG(note here, it doesn't search for the file, it gives me a DIALOG screen to search for MYSELF) and since the E: is a DVDROM( have I made this clear yet?) it WILL NOT LET ME FIND THE TEXTURE as it CONTINUALLY specifies that there is NO DISK in that drive and there is no LIGHTWAVE directory on any disk I insert in the DVDROM drive. and crashes my machine. I would be real difficult to send you a screen shot since the ERROR freezes my machine until I either a) use CTRL ALT DEL to close the Poser program or b) I do a hard reboot. the FILE path itself is as follows: textureMap "E:LightWave7.0(Dom)poser4 vicimageschemise-pink-sky.jpg" 0 0 bumpMap "E:LightWave7.0(Dom)poser4 vicimageschemise-bump.jpg" 0 0 reflectionMap "E:LightWave7.0(Dom)poser4 vicimageschemise-reflec.jpg" 0 0 transparencyMap "E:LightWave7.0(Dom)poser4 vicimageschemise-transp.jpg" Now I don't now any other way to interpret this, or communicate to you that the FILE PATH is in ERROR. The textures are in the Poser 4 directories and the MAT pose file is pointing to another DRIVE and APPLICATION directory. The entire point to this was to illuminate to you that your testing is in error. I am quite capable of repairing the file myself, since I easily diagnosed the problem by opening the file in a TEXT editor. I have already contacted the merchant, detailed the problem to him, described how to repair the error, and no longer need you to keep implying that I am either incompetent or a liar. I sincerely hope Clint has followed this thread and the treatment I have recived as a CUSTOMER. I also hope that Curious Labs is informed about your vague reference to my licence to Poser or its version number being sent to your private email.