April, I purchased the full version of P5, and my GST charge was $64.91 (Aust) and the "service fee" was $34.52, total $99.43. Piranha Customs and Forwarding rang me on Friday l3th, and they left a message to ring them back on my answering machine however, and they also rang back again later when I was home. In my haste to grab a pen and because I did not have no glasses on at the time, I accidently pressed the wrong button and erased the original message, silly me. You can pay the amount by credit card over the telephone too, which is what I did. Their telephone No is 02 9693-2344 at Mascot in Sydney if this helps. They have to ring you to give you the options of paying, so don't know why you or Ajax did not hear from them, your telephone No would have appeared on their documentation, and it seems the whole shipment to Australia arrived at the same time on a Qantas flight into Sydney. Bit 'slack' if you ask me. All installed, registration went smoothly, just have not had enough time to play with it this weekend alas. So far with what I have looked at in it, I have no problems, except linking to my P4 runtime, just can't find the option in the menu that was in Jelissa's tutorial so far. Hope you get it soon. Jan