Carolly * Anybody who has EVER purchased a piece of software knows that the first version out the door is buggy * Sorry, but while its true, its also a platitude. The real problem here is the overall perception of customers and many applications are perceived as stable on first release, even if they're not bug free. P5 certainly doesn't seem to fall into this catagory. * A proper bug report stating what happens, when it happens, and your system configuration (and any other helpful information) emailed to tech support will do more to getting the problem fixed... * If you had read many of the posts in this thread you would realise that many complaints this time around are regarding P4 bugs that have been reported, some over three years ago, but still haven't been fixed. What exactly is the point of reporting a bug to CL's tech support if it will be ignored? Many people seem to think, and I sympathise here, that the only recourse remaining, is complaining loudly in a public forum. Alternately people could boycott P5 and CL (which almost certainly needs every sale it can get) can go bust. And that would be a tragedy for all. Bill