I have True Space 5, don't even use it it's that buggy... I paid almost 600 dollars for it and can't get my money back. Agreed- most publishers will not provide a refund once the package has been opened. But Caligari offers a 30 day refund period. Mailings I have received from them in the past have indicated that this is an unconditional offer. Jasc also will provide time limited refunds on opened software although they require a signed affidavit that no copies are retained by the user. I can't remember specific names but recall that several others have similar policies. At least there are some software publishers who are enlightened. I've only ever returned one software package and that was in a retail outlet. It was against policy but I created such a stink I think they gave me a refund just to make me go away... - Jack