Forum: Poser - OFFICIAL


Subject: P5 return policy for refund

Dave-So opened this issue on Sep 23, 2002 ยท 25 posts


Dave-So posted Tue, 24 September 2002 at 7:47 AM

I did write an email to CL prior to posting this....it will be interesting to see their reply. The software industry gets away with murder IMO...quite often. We are dealing with CL right now, and it appears they are at least attempting to correct their error...mostly, from what I've read, was caused by a funding shortfall---therefore they released P5 before they should have...we all know the deal, I think.... But, how many software packages do you own that the bugs were never fixed...new versions come out, you pay your cash, and the original bugs are still there. It happens all the time. There are even bugs in P5 that were in P4... That is the stuff that needs legislation to correct, or maybe some lawyers. Software companies leave their customers in a lurch quite often...and with the no return policy on opened software, the consumer is pretty much up a creek without a paddle. Curious has a cash flow problem, well, I guess it was no flow, for whatever reason...I would assume Avatar Lab was probably not a real big seller...so to get that influx of cash they popped an unfinished , buggy product on us. I'm hoping they at least have the courtesy, and maybe call it common sense, to at least offer the refund under the circumstances.

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Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854