I think you'll find that merchantable quality is a highly debateable term as "wrapped in pretty paper with a bow" makes it "merchantable"... However, if the software does not work satisfactorily to prevent user related stress on the lowest specified machine spec on the box then you have grounds to return the software to the manufacturer - or at least discuss return with them. The UK recently went through a small upheaval when a company and two private individuals successfully sued a software company into accepting return AND paying compensation due to "user stress". The court accepted that the software was (not operating as advertised) such a damn pain for the users to work with (bugs, unfriendly interface etc) that it caused them stress. It's a litigious world we live in and even software companies need to be careful these days. Hrrmm... maybe I should order Poser5, I could do with a nice handy payout for stress related psychological injuries. :) JeffH. 130 dollars? That seems quite high considering what some people are selling their souls for these days. G