Yes, this is exactly the same problem I have. AND on top of that, after aligning with dials, and parenting, it will not stay in place. Once you pose the model, the hair flies off again, and you have to reposition it again. This is a 20 dollar model, and it simply does not conform at all. Way more trouble than its worth, so I am terribly dissatisfied. I will never purchase from her again, since she has ignored me for months(I don;t care how good her stuff is)