I sent them an email this morning. On one of my downloads, there was some text appended to the binary. Whacked it off with a hex editor and it was fine. I suspect, the cause of that problem produces different symptoms for different browsers. (IE generated a page full of binary goo, mozilla produced binary files that were slightly different from the original which wouldn't run) Last week, I had a similar problem, emailed sales@daz3d.com and the next day, I had an email with new links. You'll probably hear from them soon. Good Luck! eric