I'm with you on this rant, Gopher. When was the last time you've seen a program get a full service release within 2 weeks of being released? I'm running a machine that's WAY over the required specs and when I try to run P5 I'm lucky if the program simply drops to the desktop rather than crashing my whole system (which is a new trick the so-called patch taught it). CL tech support was a joke, and basically amounted to "Try turning off everything your PC is running... didn't work? Well, um, we'll get right back to you on that..." That was three weeks ago. Guess what? Still waiting. Never have I had such a miserable experience with a software company (barring Micro$oft, which has convinced me to reserve a special place for Bill Gates in Hell). To anyone wondering whether to buy P5, all I have to say is roll the dice and hope you have an extra few hundred dollars you won't miss if the program won't work for you.