BonzaiGopher opened this issue on Oct 08, 2002 ยท 71 posts
Dave-So posted Wed, 09 October 2002 at 9:42 AM
When P5 first came out, I was definitly POd...and still am... I did write to their sales/customer service and requested my money back for a defective, poorly released product. We had dialog concerning this, and I agreed to wait for the patch...which I have installed. It has fixed some of my problems, didn't fix some, and introduced others.... This is beyond what I wanted to say, however..... I received an email yesterday from Tori, inquiring if the patch rectified my problems or not....this , in itself, is a great act of customer service....it doesn't happen often, if at all....at least they were concerned enough to ask. Maybe it is a good idea to make the vocal ones happy, however :) The bottom line, IMO, with P5..there is still much work to be done...unfortunately, those of us with P5 might be the ones suffering if CL does fold...and with the problems that have transpired with this release, I'm sure the sales are way off from what they could have been if this release went as it should have. At this point, I'm still very reluctant to hold on to this product. It really doesn't do what I want in a timeframe I'm willing to give it. Scene setup is very slow...materials room is a PITA in my opinion....yes, it is probably much more powerful from what we had in P4, but I like simplicity. Waiting for the FF to render in production mode is very painful....I can't imagine trying to render an animation in Firefly...it would take days to do a 1 minute animation. Memory requirements are extremely steep. Even a 50meg scene is totally rendering on the hard drive....using upwards of 900meg to render...which means you really need 1.5gig of ram so there is some space. Can/will this stuff get fixed??? I still cannot understand how you guys with lesser systems can be running this product without problems...or are you just not saying anything ???
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