I am using WinXP Pro on 2 desktop machines. Both have Photoshop 7 and have never had a problem. I have heard of that problem before though. It was also someone using a laptop with WinXP Pro. They reinstalled Photoshop 7 and all seemed ok. BTW...Does your reset not work on laptop should it freeze up like that? Unplugging power cord and removing battery is a little extreme.