"soulhuntre, would you still have the same opinion if you had to install P5 & patch half a dozen times, get bsod every now and then and had problems to register?" That would depend on WHY it happened. For instance, several of those who had to re-install after the patch had to do so because they ignored the instructions that came with the patch. if I was one of those then I would not be very upset at CL about it - for instance. Would I be upset? Sure. Would I think that it was a universal problem? No, becuase there are enough people for whome it works finer to realize that it is a compatability bug. I would be annoyed, and I would either work through the problem in order to get it fixed or I would return the product. To be honest, though obviously people don't want to hear it, if you had to re-install more than once you were doing something horribly wrong... like not uninstalling it completely. Granted, I have been working on these machines my whole adult life (ok, since I was 12) and writing code for money since I was 16 ... so maybe I do a lot of things by reflex to avoid some problems because trust me, I have been bitten on the a** with some of this before. For instance, I ALWAYS go delete the folder after I uninstall a program... thee usually leave settings behind. This is a good idea for them... but especially if I am re-installign the same software I want it >gone<. Computers are deterministic. A bug may well need you to re-install.... but if you need to re-install more than once you didn;t re-install right. If you had to do it six times then you are missig something. People here are VERY defensive about all this, but the answer is that the P5 "uproar" is composed of BOTH technical problems and a whole bunch of user confusion.