Granny: PC or MAC? If PC then dbl click the file and open the Winzip window. Look on the right side of the window to see were the files need to go. Keep the Winzip window on the top half of the screen and open explorer and use the bottom half. This way you can just drag and drop from WInzip into the correct folder. You need explorer to look in C:Program FilesMetacreationsPoser4 Here is the readme file from inside the Zip. Poser 4.0.2.118 03/10/2000 Please read the Readme402 file for information about this update. This release is not using an installer yet (several people were having trouble with the installers). To install, you will need to manually copy each file to it's proper place within your Poser folder. !------------------------------------------------------------! !!! It is important to remove all of your current plugins in RuntimePlugins and make sure that they are located completely outside of the Poser folder (not in any folder underneath Poser) -- or are deleted. If you leave any around, you may wind up with two menu choices for the same import/export choice and one of them will be likely crash the application. !------------------------------------------------------------! To install, copy each file as noted. The files in the update are stored in folders whose names tell you what to do with them. 1) Remove all of your existing plugins in the "Runtimeplugins" folder underneath Poser (as noted above) 2) Backup (or delete) your old Poser4.0.exe executeable file if you wish. 3) Copy all files from the folder called "Put in Poser Folder" to your Poser folder. 4) Open the "Put in Runtime" folder included with this update. 5) In each of the folders located in "Put in Runtime" you will find files or more "Put in..." folders. Open each of these until you find a file that isn't named "Put in..." and copy it to the appropriately suggested folder under your Poser folder. Hopefully you will find them all. For instance, underneath "Put in Runtime" is a folder called "Put in Geometries". Inside that folder is a folder called "Put in maleCasLo". Inside that folder is a file called "maleCasLo.obj". You would then copy this file (maleCasLo.obj) and put it into the runtimegeometriesmaleCasLo folder under your Poser folder. Good luck -- and please don't find any more bugs.