Forum: Poser - OFFICIAL


Subject: Poser 5 and Vue 4 - help!

Tuesday opened this issue on Oct 17, 2002 ยท 31 posts


Tuesday posted Fri, 18 October 2002 at 5:00 AM

I do understand what you have said Josh, and that makes sense, I'm not out to bash Curious Labs here, but I would suggest that from a customer services stand point it would be diplomatic if not essential for Curious Labs to put out an official statement, which says something along the lines of - we realise that the compatability of Poser 5 with other programs is an issue, but as I'm sure you can appreciate at this time we are still in the process of fine tuning Poser 5 and that as soon as we are able to, we will address these issues.

It's simple, but customers don't like to be ignored, and/or told harshly that they are on their own with problems that they have with the program. People will be a lot more patient if they know that eventually there will be a fix. Of course if the company's intention is never to allow a fix to be made, then the response is probably justified and I have every right to question it, I'm really just wanting clarification from Curious Labs about the position here.

Middle of the night! hmm, I suppose it is in some parts of the world! :o) (shouldn't you be asleep?)