Reba's always been a shinign example of customer relations, as far as I can tell from my own experience. Personally I've been finding Poser5 huge fun to play with (admittedly not having quite as many problems as some) but I've STILL bought the P club membership. I figure that even though much of what I'd really like isn't in the club at present, maybe I'll get their Poser eqivalent for $1.99 . Seriously though, except where they're splitting up products so they can charge more than $1.99 for the whole thing (saw that trick on a brokered item with original price of under $15 IIRC) it's a wonderful deal - and they're bound to sell me all sorts of thing sI just couldn't justify otherwise. Hmmm.. nice dragon skeleton! cheers, Cliff Bowman