Forum: Vue


Subject: That free XFrog on Digit mag

MandK opened this issue on Oct 20, 2002 ยท 26 posts


impish posted Tue, 22 October 2002 at 9:23 AM

Hi Orio, I've installed X-frog and had a bit of a play with it last night. I really liked it and will seriously consider buying it once I get paid. But and here is the big but I do feel like I've been had. The front cover or Digit said "Free Full Software X-Frog worth 150" or words to that effect. It was only on opening shrink wrap on the magazine after I bought it that I discovered that in fact it was only useful if I had recent versions of four programs which I don't have. Digit also says "Pixel 3D Studio 3.7 free software worth 400" and doesnt mention thats it can only be used on a Mac - the only OS mentioned on the CD is PC. The magazine cover is deceptive through ommision rather than telling a lie. I would hope that neither of the software vendors is reponsible for the behaviour of Digit. That behavious makes them look bad by association though. If the magazine had said "Free Full Software Greenworks Xfrog 3.0.2 For Cinema 4D v7, Maya, LightWave and 3DS Max v4 worth 150 (PC)" and "Pixel 3D Studio 3.7 (Mac)" I would feel less like Digit had pulled the wool over my eyes. This is the first time in 20 years I have bought a magazine where I felt I had been deceived about what was on the cover CD. I know that sometimes the software wont be great or that its an old version. However the feeling I'm left with is that I've been had. In marketing perception is ultimately the only thing that maters so this is poor marketing as people who have been had are far less likely to trust a company. Like I said earlier - I'll probably buy X-frog but if the packaging on Digit had been more honest I think I'd probably be saying I'd definitly be buying it. Cheers Mark

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