Kendra said: "CL does need to respond to these issues and when all you get is silence it's damn frustrating." Well said!! And I am sure this isn't the first time CL has heard this said... or even the second. I can understand being busy working on stuff to get patches made or new builds done. But there has to be some form of communication that goes on between the Company who is having their product tested and by the individuals testing that product. Soap box opinion here...: Customers and consumers of products want to be sure that their needs and concerns are being met regarding software issues. In a forum based test pattern, they want to know that their concern has been addressed or even looked at. It provides a sense of security and bonds the Customer/Consumer closer to the Company that they try and support. If anyone called a tech support department, was asked to explain the situation or problem that they are having and did so and upon finishing their explanation received only dead silence as an answer... you could write that person off from ever being a Customer again. The same holds true to people that post problems in a forum which is supposed to be used for Beta Testing (such as the Beta Testing Forum here on Rosity). These issue are IMPORTANT to the User that reported them, it directly affects them... moreso if they paid for the program and are working diligently in an attempt to support the company whose product is faulty in some regard. They should be told that their concern has been at the very least "LOOKED AT" or that: "Thank you for the report, we will be looking into it." Curious Labs should have two or three individuals going through that Beta Forum, writting down the reports, thank the poster, then pass those reports to the PTB who are in charge of fixing those errors. The individuals in charge of doing that should be identified as CL employees or representives and their actions are just as important as the software itself. Customers want to feel like they are heard and appreciated. Understandably a company may be hard pressed, stressed, stretched thin or burried... but they should STILL make it a point to nod, or wave, or even let the Customer know that they've been seen. The product could be the BEST THING in a world, but it Customer Support that helps to sell that product and establishes return business, expecially if the product is bug ridden and needs more work. THAT is the kind of dedication a customer wants to see from a company and that kind of action from a company insures it's future. ...End Soap Box opinion. Jack