"and CL is too busy fixing bugs to be expected to help with the application of new DAZ stuff). Sigh,... it just ain't no fun anymore. Almost enough to make me take up an entirely new hobby. Seriously. I only have so much money and free time, ya' know" Terry Mitchell said alot, here. First off, NO....if cl is so busy fixing bugs...foreseeable bugs, from the early on beta testing....they should have hired someone to handle customer problems...a team...a big team. poser5 promised that you could use the add ons on the market. if you can't demand your money back. that simple. don't give them that benefit of the doubt. they released a program, after alot of "hype" that does not live up to its promises. period. for those of you where it crashes consistently, or won't render....get your money back before the company folds, altogether. inherent in any contract law, there is a warranty that what you bought MUST do what it is supposed to do...warranty of useability...or the contract is null and void. so, if it don't work for you...it crashes your system, vicki and mike won't render in it...prepare a written statement to that effect. send it registered mail to cl...asking for a refund. keep records of this. and, keep those dreams alive....maybe, daz will come out with a really cool alternative. their stuff has been quality, so far. and, unlike cl...their customer service is top notch.