I'd suspect Daz meant that if there is an issue specific to P5, then they can't help. P5 ignores the MAT file instructions for the transparency fall-off setting, for example, and there isn't much that Daz can do about it. It looks like this week has been a pretty miserable week for a lot of people, so tempers are a bit short all around. Even banging my head against the monitor isn't doing any good this week. ;-)