Jack K -- I honestly want to get to the bottom of your fury and hope you can suggest some specific things that you'd like to see improved in the near future. Let's be constructive. I asked our QA what bugs you reported during our beta process. You logged bugs #7, #8 and #141. Bug #7 was an installation problems that caused Poser to not launch. Bug #8 verified that you got it working. We then fixed several installation problems to help prevent the situation. Bug #141 was called "Render Engine went Poop". This involved two things to our knowledge: a crash which was fixed, and a problem in our explanation of how to set up reflections. We took your frustration of the unfinished material room to heart, and we added HTML help windows to the material room (and other rooms) to help explain the basic setup of Ray Traced reflections because the steps involved were not obvious. We agreed with you and spent days on addressing it. We weren't planning on HTML help windows until your feedback. You helped us to improve the product. Jack, that's all the specific files and problems that you reported to us during the Beta period that I am aware of. Specifically, what would you like to see Curious Labs do to improve things in the coming months ? Do you want to help on this, or is your mission here simply to try to damage our reputation ? Seriously. We are actively working on addressing any issues which cause people grief. We take the EULA conversation seriously as I've said. Our last quote from a lawyer was that it would cost us $10,000 to redraft it with a specialist. As I said, we are looking into a clarification that we will post once it is finished that will make our intended stance clearer, and still protect us and our partners from theft of content -- which unfortunately has happened already to Zygote's content. The geometries were re-triangulated and resold as another commercial package and we couldn't stop it because our earlier EULA wasn't clear in a judge's opinion. Larry