Questor: "Poser 5 was never the issue - at least until DAZ made it the issue The assumption that poser 5 was the issue was taken from your thread title. Sorry if that assumption was wrong but it's kind of misleading to read:-" My bad, in trying to keep it short (blink!) It wasn't MY original issue - but I felt that DAZ telling me that I wasn't supported becaus eI'd said I was using Poser 5 - despite my problem being a general support issues that the version of Poser doesn't affect - added an extra issues (that of DAZ not supporting Poser 5 users - according to them) that I felt was worthy of discussion :( Jeff: Seems like a customer service issue that should not be worked out in public. I personally think it should have been worked out in private e-mail to begin with. I've e-mailed Anton and hopefully we can thrash things outprivately and post a "closed, sorted" post anon :) Dave-So: "Its very hard to infer a tone" Isn't it just though? :( PheonixRising: "lol. You guys are so viscous. I give up. I'm going to stick with answering emails. You need arour and a bodyguard around here lately. :) Who, we tried so hard to answer your questions and make you happy. You could have responded to at least one of my emails." ...and that's why I've refused to give you my phone number. WE'RE "viscous" (do you mean vicious or thick I wonder?). I am sorry I did not answer any of your e-mails whilst out with my wife and 15-month old son, or before answering the many wild and wonderful posts on here where the thing was obviously getting way out of control. I am just as unable to respond when no-where near my computer as you - I had hoped that I would be as worthy of forgiveness for that :( See my e-mail(s) (about to author #2). Cliff Bowman