I admit that their mail only policy stops me from buying from them most of the time. However, they've got such high quality work that when I really need something, its worth the wait to get it in the mail. The pig and goats I got from there were perfect for what I needed them for. The biggest problem is that when I need something, I really need it now. Waiting a week for delivery can cause me to be late for a requirement. If I ever get a few hundred ahead, I'm going on a buying spree there and get all those really neat animal and bird models I'd like. Buying them one at a time and paying for seperate shipping each time just doesn't work. It's really too bad. The stuff they have is truly first class.