"This is about making the merchants forum as much a place of trust and honesty as possible as well as providing benefits and features to the merchants without providing an advantage to our competition." Well, the way it was handled doesn't show a level of trust. Our opinions were asked for and when all but a very small handful of merchants expressed their disagreement with the policy (even when it didn't directly affect them) we were told "too bad, it's been done already". What was the point of asking for feedback then? Where is the trust there?