From the Platinum FAQ: Q:I just purchased an item at full price, and now it's available in the Platinum Savings Club for $1.99? Is there a 30-day price guarantee? If you have purchased a product at normal price within the last 30-days, that is now offered in the Platinum Savings Club for $1.99, we will honor the Platinum Savings Club price if you have a membership. Please contact sales, sales@daz3d.com with your invoice number and full name.