DAZ has some of the best customer support in the biz...very few hassles...and very happy to make the customer happy.... I have to actually get pissed at many retailers to exchange stuff, get a refund, etc..even for shoddy merchandise.... One of the worst I've ever seen for returns is Target...they are always a big hassle..it may just be the store here...I can't imagine them staying in business if they were all like this one...I quit shopping there.

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854