JenyK, just a quick question from an observer: How could you know someone would make an issue out of this? Unless of course you knew that people were not being treated equally and merchants would talk to each other and find out that the apologies (such as it was) did not go out to all merchants. Since if it was an oversight or a delay in mail, then you would be suprised by the reaction, not expecting it. Food for thought. JDexter