I agree perfectly, Jackie. It ain't easy pleasing everyone, and no, I'm not mad about it either... I would almost be disappointed if they hadn't done it. IMHO, the screenshot was posted as a distraction, and the biggest irony of it all is, the reason why was right there on the screenie. After all, it is far easier to be badmouthed over minor crap like mods acting juvenile, than to be badmouthed over big stuff like the CEO overtly getting caught screwing his own merchants, and then caught lying about his reasons why. OTOH, getting back to your point, wouldn't it be easier (and better to the reputation) to give a straightforward answer than to hide it behind a ton of misleading answers and thinly veiled CYA when called on it? Because that is exactly what happened in R'osity's case.