well its not the sites fault on this one, i've seen this happen on alot of other sites as well with free downloads, its the way your browser handles the redirect url. You most commonly see this happen with Download Managers like Go!Zilla and GetRight. to get your File reset email store@renderosity.com and they'll reset it for you so you can try to download it again. here is a question for you, when it downloads the 'securedownload.ez' does it match the size of the file? if so renaming the file to something like 'newfile.zip' may allow you to access the file ;) i know thats worked in the past for me when i was still using go!zilla.