A PNG file is a image file that propack uses. Poser 4 uses rsr's. Go to the free section and look for a program called P3do by yarp and it will help you convert the png to rsr. The shrugging guy is poser's way of telling you it cannot read the image (it's the default response) Out of memory errors : could be a myriad of things.d..o a search in this forum for the term and you should find some answer. Alternatively, look at the heading here in the forum and click on the poser resources image..go to FAQ's and read those. They might be helpful