Haven't you ever been pushed to your limit, where you hold on for dear life and you're hurting so badly that a mean look can be the last straw? If you haven't, those of you who are being so judgemental, you should reflect on your good fortune. You were born with or acquired a tough enough skin to handle your problems by confrontation. Not everyone has your resiliency. Some people will never achieve it, and some will be sufficiently hardened by life that they will acquire it in time. But what is relevant here is that we don't know the backstory....You may be 'right' by your lights, but I'd rather be kind than right :)